How Dixon Mitchell collects personal information
We may ask you to provide personal information when we interact with you, including when you request information or use a product or service provided by us. For example, we may collect your name, address, date of birth, social insurance number, family circumstances, employer information and investment experience.
Occasionally, we may collect personal information about you from third parties. We will only collect your personal information from a third party if we have obtained your consent to do so, if you have provided your consent to the third party, or if we are legally required or permitted to do so.
How Dixon Mitchell uses personal information
Dixon Mitchell uses your personal information for the following purposes, and as otherwise permitted by law:
How Dixon Mitchell discloses personal information
Dixon Mitchell does not sell your personal information to third parties. Dixon Mitchell does not disclose your personal information to third parties other than in the following circumstances and as otherwise permitted by law:
Accessing your personal information
You may request access to your personal information and information about Dixon Mitchell’s collection, use and disclosure of that information by sending your request to Dixon Mitchell’s Privacy Officer at the address noted below. Subject to certain exceptions and limitations prescribed by law, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate. You can help Dixon Mitchell maintain the accuracy of your information by notifying us of any changes to your personal information.
We take reasonable organizational, technological and physical measures to protect your personal information against unauthorized access, collection, use, disclosure, copying, modification or disposal, or similar risks.
Location of your personal information
Retention of personal information
If you ask Dixon Mitchell to delete your information, we will do so within a reasonable period of time. Please note that Dixon Mitchell may need to retain some information about you in order to satisfy our legal and security obligations. For example, some of your information may remain in back-up storage even if you ask Dixon Mitchell to delete it.
Other websites and businesses
Withdrawing your consent for integral purposes. You may withdraw your consent for purposes that are integral to the provision of our products and services, subject to legal or contractual restrictions and on reasonable notice to Dixon Mitchell, but then you might not be able to proceed with your intended interactions or transactions with Dixon Mitchell or otherwise receive the full benefit of Dixon Mitchell’s products and services.
Withdrawing your consent for additional purposes. Withdrawing your consent for additional purposes that are not integral to the provision of our products and services will not impact the provision of our products and services to you.
You may withdraw your consent to your personal information being used or shared to communicate with you for the purposes of providing you with advertising and marketing messages pertaining to additional products or services that may be of interest to you. You can always limit the electronic communications that Dixon Mitchell sends to you. To opt-out of commercial emails, simply click the link labeled “unsubscribe” at the bottom of any commercial electronic communication we send you. Please note that even if you opt out of promotional communications, we may still need to contact you with important information about your product or service.
To withdraw your consent, you may contact Dixon Mitchell’s Privacy Officer at the address noted below.
Dixon Mitchell Investment Counsel Inc.
Suite 1680, 1055 West Hastings Street
Vancouver BC V6E 2E9